After assistants and copilots, enterprise AI moves into the software itself. The software observes usage, proposes its own changes and builds them once a person approves. The gap between the software and the way teams actually work closes: Sinfonia calls this living software.
Two waves at every shift
Mark Pincus, founder of Zynga, describes two waves of successful products in every platform shift: the obvious first wave that everyone predicts, and a second wave of magical new services nobody can imagine until they live there.
The internet is the example. First wave: publish a catalogue and sell online, Amazon and e-commerce. Second wave: rent out spare server capacity, AWS, cloud computing and SaaS.
The first wave of enterprise AI
Assistants and copilots, research across contracts and standards, MCP servers to talk to the ERP in plain language, vibe coding to build an app in an afternoon. This first wave is a massive success.
Yet it leaves the software untouched. AI sits beside it, as an assistant; the ERP, the CRM and in-house applications stay as rigid as before.
AI inside the software
In the second wave, AI lives inside the software. It observes usage, spots gaps, suggests improvements and implements them.
A field added as a comment becomes a real field. A task repeated every Monday becomes a scheduled task. A discount granted off the price list becomes a rule. A person decides on every change.
Software at the speed of teams
Software was never as fast or as flexible as people. CIOs managed the gap, with tickets, budgets and projects; teams filled it with spreadsheets, emails and in-house apps.
Living software follows the way teams actually work. The gap closes instead of widening.
Three worlds converging
Low-code builds quickly, without running core operations. ERP organises and executes operations, without adapting by itself to a changing organisation. Process mining spots gaps between the designed process and practice, without changing the software.
Sinfonia closes the loop: gap spotted, change proposed, a person decides, software updated.
Beyond the company walls
Today, software stops at the company walls. Tomorrow, a process can grow outward: supplier registration becomes a shared platform for a whole industrial cluster, invoice payment becomes a clearing system.
Living software keeps these changes possible, instead of ruling them out by design.
An open grammar
Sinfonia provides a shared grammar for composing business processes. Developers, integrators and customers use it to assemble their own processes, and choose whether to share them.
Every customer can leave at any time: data exportable in an open format, a readable data model, everything needed to rebuild a working application. Sinfonia’s value lies in how easily software is composed and changed, not in lock-in.
From guardians to gardeners
The guardian CIO governs for stability, designs everything upfront and fights shadow IT. Their vision runs into rigid systems.
The gardener CIO governs for growth. They plant, nurture, weed out, and graft the best of shadow IT onto the core. Living software amplifies their vision.